Privacy Policy
Last updated: 2026-01-25
This Privacy Policy explains how ServiceToon ("we", "us") collects, uses, and shares information when you use our website and mobile applications (the "Services").
Information we collect
- Account and profile data: name, phone number, email (if provided), and basic profile details.
- Service and booking data: service requests, job details, communications, invoices, and related customer support messages.
- Device and usage data: app/website usage, device identifiers, IP address, and diagnostic logs (as available).
How we use information
- Provide and improve the Services (matching, bookings, job management, support).
- Communicate with you (service updates, confirmations, customer support).
- Prevent fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our terms.
Sharing of information
We may share information:
- With service providers to fulfill bookings and provide services you request.
- With vendors that help us operate (hosting, analytics, messaging), under appropriate safeguards.
- For legal reasons if required by law or to protect rights, safety, and security.
Data retention
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and legal requirements.
Your rights and choices
- Request access, correction, or deletion of your personal data (where applicable).
- Object to or restrict certain processing (where applicable).
- Withdraw consent where we rely on consent (where applicable).
To make a request, contact us using the details below.
Contact
If you have questions about this Privacy Policy or our data practices, contact us at [email protected].
Also see: About
Note: This page is provided for general informational purposes and may be updated as the Services evolve.