About ServiceToon
We're making home services in the UAE faster, more transparent, and more reliable, one WhatsApp message at a time.
What We Do
ServiceToon connects you with trusted, municipality-approved service providers across the UAE. We make booking home services as simple as sending a WhatsApp message, no complicated forms. Just fast, clear communication with warranty-backed results.
Platform Status: Under Active Development
ServiceToon is currently in active development. We're live in Dubai and Abu Dhabi with core services, and we're continuously building new features, expanding to more cities, and improving the platform based on your feedback. Some features may be in beta, and we appreciate your patience as we refine the experience.
We're always improving based on what you tell us, and we're working on expanding to more cities across the UAE.
License Status
ServiceToon is currently completing its UAE business licensing. Full legal details, including license number and registered address, will be published on our website upon issuance as part of our commitment to transparency.
Who We Are
Nebiyu Solomon(Architect)
Founder & Architect, Designer and Developer
A professional architect and award-winning Designer and Developer with 4+ years of cross-sector expertise spanning architecture, XR development, and marketing. I've created 100+ design assets, led UI/UX design for Meta-funded VR therapy projects serving 750+ users, and increased client conversion rates by 30% through innovative 3D visualization work. My architectural background brings a systematic, detail-oriented approach to problem-solving, while my experience in XR and marketing ensures ServiceToon delivers both technical excellence and user-friendly design. I founded ServiceToon to bridge the gap between technical service delivery and accessible user experience, creating a platform that makes home services transparent and trustworthy for UAE residents.
Our Core Principles
Trust First
We check every provider and make sure they're municipality approved. Every service comes with warranty protection, and our review system keeps things honest. We vet every provider before they join us.
Speed & Convenience
We guarantee a callback within 5 minutes. Most services show up within about 2 hours. We built everything around WhatsApp because we wanted booking to be as easy as texting a friend.
Transparency
We show you the price upfront. No hidden fees, no surprises. Our reviews come from real customers who actually used our services. We keep things simple and honest.
No False Promises
We register providers first, then connect you with them. We don't promise you service and then scramble to find someone. If we say we can help, we already have the right provider ready for you.
What Makes Us Different
WhatsApp-First
Book services directly through WhatsApp. No apps, no hassle. Just message us and you're good to go.
Verified Providers
Every provider is municipality approved and verified. We check them out before they join us.
Fast Response
We'll call you back within 5 minutes. Most services show up within about 2 hours.
Warranty Included
Every service comes with a warranty. We've got your back if something goes wrong.
Clear Pricing
You see the price before you book. No hidden fees, no surprises.
Local Focus
We focus on your neighborhood, which means faster service and better quality.
Provider-First Approach
We register providers before we take your booking. No false promises. If we say yes, we already have someone ready for you.
Why We Use WhatsApp
You might wonder why we chose WhatsApp instead of building a separate app. Here's why it makes sense for you:
Widely Used in UAE
WhatsApp is the most popular messaging app in the UAE. Almost everyone already has it.
Fast and Convenient
No apps to download, no complicated login process. Just open WhatsApp and message us.
Preferred for Urgent Services
When you need help fast, messaging feels more natural than filling out forms.
No Apps to Download
You don't need to install anything new. Use the app you already trust and use daily.
No Complicated Login
No passwords to remember, no accounts to create. Just start messaging.
People Trust It
WhatsApp is familiar and trusted. You already use it to message friends and family.
Our Values
Trust & Transparency
We believe in talking straight, showing you real prices, and earning your trust through verified providers and services that come with warranties.
Speed & Convenience
Home services should be fast and easy. That's why we built everything around WhatsApp. Booking should be as simple as texting a friend.
Quality First
We check out every provider before they join us. We only work with municipality approved professionals who meet our standards.
Your Safety Is Our Priority
Verified Providers Only
Every provider is municipality approved and verified before joining.
Warranty on Every Service
All services come with warranty protection. We've got your back.
Transparent Pricing
You see the price upfront. No hidden fees, no surprises.
Real-Time Support
Our team monitors every booking and steps in if needed.
No Fake Reviews
Every review is verified and linked to actual bookings.
Continuous Monitoring
We track provider performance and maintain quality standards.
Our Quality & Safety System
We designed ServiceToon with a strong internal workflow to make sure every job meets our standards, not just the provider's standards. Our platform uses a mix of automated rules, human review, and real-time tracking to ensure quality from start to finish. We refine our systems continuously as we expand to new services, cities, and partners.
🛂 Provider Screening & Verification
Before a provider joins us, we verify:
- Their municipality approval status
- Licenses and certifications (if required for their trade)
- Identity and business registration details
- Past service performance and track record
- References or previous customer feedback
Only approved providers go live. No shortcuts.
⚙️ Smart Job Assignment System
We don't assign jobs randomly. Our system automatically matches each booking with the most suitable provider based on:
This makes your booking faster, smarter, and more reliable.
📡 Real-Time Service Monitoring
During every job, our system tracks:
- Provider response time to your initial request
- Job timing and completion status
- Customer feedback and satisfaction signals
- Any delays, issues, or escalation needs
If anything looks off, our team gets notified instantly and steps in.
📊 Performance Insights & Continuous Checks
We track every provider's performance across multiple metrics:
Providers who fall below our standards are retrained or removed from the platform.
🛠️ Warranty-Backed Protection
All services come with a warranty. If something goes wrong, we step in and resolve it with the provider. You're not left dealing with issues alone. We track warranty claims and use them to improve our provider network.
📝 No Fake Reviews, Ever
We manually review all feedback before it goes live. Our review system:
- Verifies reviews are linked to actual completed bookings
- Checks for authenticity and removes fake or suspicious reviews
- Ensures reviews are helpful and relevant
This keeps our platform honest and transparent. You can trust what you're reading.
Services We Offer
Here's what we can help you with across the UAE.
Pest Control
Eco-safe pest control that comes with a warranty. We're in Dubai, Abu Dhabi, and growing.
AC Maintenance
Professional AC maintenance and repairs. We can usually get someone to you the same day.
Moving Services
Trained crews and fixed quotes for your move. Professional, reliable, and ready to help.
Cleaning Services
Coming SoonProfessional home and office cleaning services. Available soon across the UAE.
Handyman Services
Coming SoonGeneral repairs, installations, and maintenance work. Available soon.
Plumbing
Coming SoonProfessional plumbing repairs and installations. Available soon.
Electrical
Coming SoonLicensed electrical repairs and installations. Available soon.
Home Appliances Repair
Coming SoonExpert repair for washing machines, refrigerators, and more. Available soon.
Our Mission
To become the UAE's most trusted place for finding, booking, and managing home services. Built on transparency, verified providers, and real convenience.
Our Vision
A UAE where everyone can easily find the service providers they need, backed by a platform that puts trust, speed, and simplicity first.
Ready to Get Started?
We're live and ready to help. Book your next home service in minutes via WhatsApp, or if you're a service provider, join our network and start getting qualified leads.